| Extensive involvement in boards and associations that yield high visibility and promote alliances with key industry leaders and organizations.
Generated an economic impact of $8 billion for greater Philadelphia. Transformed a facility with a diminishing reputation and poor internal structure to a thriving, leading national convention center.
Architected unprecedented relationships between visitor bureaus and convention centers, merging services and programs that fostered collaboration, improved public relations, and increased profit.
Developed 30% growth in the number of attendees and 15% growth in number of conventions booked for the Greater Columbus Convention Center.
Built a customer service culture that catapulted public relations and customer satisfaction. Redefined approach to service, instituted training, and strengthened bonds with primary stakeholders.
Served at the core of senior management infrastructure overseeing a multi-million dollar facility expansion, overseeing daily operations and strategic planning for the future.
Grew trade show and expo business generating profit. Doubled event bookings and produced new trade show ventures for the Kansas City Market Center. Recently hired to promote and manage an international conference event for 2012 involving 1000 attendees from 40 countries.
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