| International Hospitality Services provides in-depth expertise in virtually every aspect of the hospitality business, including international projects.

BUSINESS MANAGEMENT, FACILITIES DEVELOPMENT
- Operations and policy procedures
- Organizational Structure and staffing reviews
- Budget management
- Business development
- Competitive analysis
- Property management
- Market research
- Union relations
TRADE EXPOS / CONFERENCES/ EVENT PLANNING
- Promotions
- Site selection
- Project development
- On-site management,
- Outreach to hotels & vendors
- Contract agreements
- Concierge services
- Financial management
- Program development
- Registration
- Sponsorship Management
CUSTOMER SERVICE CULTURE, CUSTOMER SERVICE TRAINING
- Redefining service from top down
- Customer feedback systems
- Customer service training for all levels of staff
- Train the trainers to coach and lead programs
- Diversity training
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